CRA Training Program: Back to Basics
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![]() American AlesDive into the difference between the various ales available in America. |
![]() American Sparkling WinesLearn about American sparkling wines and the methods used to create them. |
![]() Beaujolais NouveauDive into what Beaujolais Nouveau is and what is unique about this beverage. |
![]() California ChardonnayIntroduce yourself to the different aspects of California Chardonnays and learn about the grapes, including when they are harvested and the various Chardonnay flavors. |
![]() GinLearn about legal requirements in the making of gin and the qualities of top shelf and lower shelf gins. |
![]() Porter and StoutThis course will teach you the basics of the difference between porters and stouts. |
![]() SakeThis course will introduce you to Sake and how it is made. |
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Package Cost: $15.00 Member | $25.00 Non-Member
![]() Diversity in the WorkplaceLearn about diversity and the benefits of working in an inclusive environment. |
![]() How to ask Open-ended QuestionsOpen-ended questions will help lead you to successful relationships with your customers, and this course will teach you how to create these types of questions. |
![]() How to Deal with a Difficult CustomerLearn how to help prevent burnout and manage increased stress when dealing with a difficult customer. |
![]() Violence in the WorkplaceLearn the common underlying causes of workplace violence and bullying, plus how to identify, report and manage them. |
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Package Cost: $15.00 Member | $25.00 Non-Member
![]() Slips, Trips & FallsGet you an overview of common slip, trip, and fall hazards in the hospitality industry and learn how to recognize potential hazards to prevent injuries. |
![]() Cuts & LacerationsPrevent or reduce cuts and lacerations in the workplace by learning the correct use of tools and protection equipment in environments where slicing, cutting, and handling sharp objects are part of the job. |
![]() Fire Extinguisher 101This course covers the basics of fire extinguishers, and you will learn about the different types of fires and which fire extinguisher to use in each case. |
![]() Proper LiftingProperly lifting and carrying items can help prevent the most common injuries. This course will show the proper techniques to reduce these injuries. |
CRA Member Employers: If you would like to offer these training packages to your staff, please click here to learn more or sign up.